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Web Content Viewer (JSR 286)


Web Content Viewer (JSR 286)


Web Content Viewer (JSR 286)


Web Content Viewer (JSR 286)


Web Content Viewer (JSR 286)


Employee Assistance Program and WorkLife4You

The FSIS Employee Assistance Program (EAP) and WorkLife4You Program, provided by Federal Occupational Health (FOH), are available 24 hours a day, 7 days a week at 1-800-222-0364 (TTY: 1-888-262-7848) or at www.FOH4you.com or www.worklife4you.com (new user registration code: FSIS). You can also contact Jodi Hallstrom, EAP & WorkLife4You manager at eap@usda.gov.

Employee Assistance Program

Problems in your personal life can impact not just your peace of mind, but also your ability to effectively do your job. The EAP is available to provide support, sound guidance and referrals to helpful resources for all of life’s challenges. No matter what the issue relates to – work, family relationships, health, finances or substance abuse – the EAP is here to help.

For more information or to request any of the services listed below, call 800-222-0364:

Counseling: Licensed or credentialed professional counselors can provide face-to-face or virtual short-term counseling to employees and family members. Counselors can also provide referrals to community resources based on client needs, health insurance coverage, and financial resources. Issues can include, but are not limited, to the following:

  • Anxiety, Stress or Depression
  • Family or Parenting Concerns
  • Family or Workplace Conflict
  • Grief and Loss
  • Relationship Difficulties
  • Substance Abuse

Financial and Legal Services: Free consultation with financial experts and licensed attorneys and referral services for a wide range of financial and legal services. Issues can include, but are not limited to, the following:

  • Buying a Home
  • Debt Consolidation and Budgeting
  • Education Funding
  • Estate and Retirement Planning
  • Family Law, Divorce, Child Custody and Support
  • Housing and Real Estate Matters
  • Identity Theft
  • Living Will and Health Care Power of Attorney
  • Personal Injury and Traffic Violations
  • Savings and Investment Strategies
  • Tax Information

Supervisory Consultation: Senior EAP counselors are available to consult with supervisors and managers about concerns with employee behavioral issues and provide guidance to effectively identify, interact with, and refer employees to the EAP.

EAP and WorkLife Employee Orientation: An overview presentation and video for employees and supervisors about the Employee Assistance Program.

Emergency Backup Dependent Care Program: The program helps employees and their families find and pay for high quality care – even at the last minute. For more information, visit https://vimeopro.com/lifecare/ebudc.

Critical Incident Response: Critical and traumatic incidents, such as threats or acts of violence, natural disasters or employee deaths that occur throughout the country and in the workplace can have a profound impact on employees. The EAP’s professionally trained and experienced critical incident and crisis intervention counselors can help make a significant impact on preventing, recognizing, and alleviating stress before it harms the psychological health, productivity, and personal lives of employees. Counselors are available to assist in developing plans for handling and responding to traumatic events, including immediate response and employee counseling services.

The EAP’s critical incident response services include a variety of crisis intervention services to support both the individual employee and the Agency as a whole, including:

  • Psychological First Aid
  • Individual crisis consultations
  • Crisis Management Briefings
  • Critical Incident Debriefings
  • Employee Grief Groups

Crisis, Trauma & Resiliency Resources:

EAP Departmental Regulation and Guidelines:


WorkLife4You Program

The Federal Occupational Health’s WorkLife4You Program provides employees and their family members with resources and tools to effectively manage life’s milestones, transitions and responsibilities at work and at home. Work/Life specialists have expertise in numerous fields including child development, gerontology, education, finance, and law and provide personalized guidance and pre-screened referrals to meet each employee’s specific needs. For more information, visit https://player.vimeo.com/video/116901793.

For more information or to request any of the services listed below, call 800-222-0364:

Child and Elder Caregiving: Trusted child and elder care resources, including referrals, counseling and education, in-home care and post-hospitalization assessments, facility reviews, and coordination of continued care. Services can include, but are not limited to, the following:

  • Adoption
  • Adult Care Options and Living Arrangements
  • Caregiver Issues and Concerns
  • Child Care and Development
  • Children with Disabilities
  • Funeral Planning
  • Hospice Services and Respite Care
  • Meal Delivery
  • Medicare, Medicaid and Social Security
  • Parenting, Grandparenting and Nontraditional Families
  • Prenatal Care and Breastfeeding
  • Professional Care Management and In-Home Assessments
  • Summer Programs
  • Transportation Services

Daily Life and Life Events: Personalized consultations, research and guidance for daily needs and major life events, including, but limited to:

  • Aging Loved One
  • Divorce
  • Education and Career
  • Emotional Health and Wellness
  • Grief and Loss
  • Home Improvement, Organization and Safety
  • Marriage
  • Pet Services and Care
  • Serious Illness
  • Travel

WorkLife4You Kits: Free products and information delivered right to your door, designed to help employees and their family members during various stages and aspects of life, including the following:

  • Adult Care Kit helps older adults with daily living.
  • Be Well Kit aids in proactively manage your health.
  • Child Safety Kit geared for parents of toddlers to improve safety in and around the home.
  • College Kit equips students with products and tools to address health, safety and academic success.
  • Pet First Aid Kit designed for pet emergency care while on the go.
  • Prenatal Kit assists expectant parents plan for a healthy pregnancy and learn about child-care and parenting issues.

LifeMart Discount Center: LifeMart offers over millions of pre-negotiated discounts on a wide variety of products and services, such as delivery and streaming services, grocery coupons, learning resources and more. Employees and their family members can use any personal device (iPhone, iPad, Android, Notebook, etc.) to access the discount center.
Go to https://discountmember.lifecare.com
Note: When making purchases on LifeMart, employees must use a non-Government, personal device.  Shopping on Government computers is strictly prohibited!!



Last Modified Jun 16, 2020